{"id":3046,"date":"2025-12-15T19:20:03","date_gmt":"2025-12-15T19:20:03","guid":{"rendered":"https:\/\/ann-gallery.com\/?page_id=3046"},"modified":"2025-12-16T14:19:32","modified_gmt":"2025-12-16T14:19:32","slug":"refund-returns-policy","status":"publish","type":"page","link":"https:\/\/ann-gallery.com\/ar\/refund-returns-policy\/","title":{"rendered":"\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u0648\u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639"},"content":{"rendered":"
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\n1. Not Satisfied With Your Purchase?\n<\/h2>\n

\nIf for any reason you are not satisfied with your purchase, please contact us first<\/strong> and we will do our best to resolve any issues promptly.\n<\/p>\n\n

\n\n

\n2. Exchange & Return Period\n<\/h2>\n

\nExchange or return requests must be submitted within 48 hours<\/strong> of receiving your order. Shipping fees for returns or exchanges will be covered by the customer according to their location.\n<\/p>\n\n

\n\n

\n3. Refund Process\n<\/h2>\n

\nOnce the returned item is received at our warehouse and inspected, the paid amount will be refunded in full (excluding shipping fees<\/strong>). Refunds can be processed to your e-wallet, bank account, or via Instapay<\/strong>, based on your preference.\n<\/p>\n\n

\n\n

\n4. Requirements for Exchange or Return\n<\/h2>\n

\nTo ensure a smooth process, please provide the following:\n<\/p>\n\n

    \n
  • A copy of the shipping receipt<\/strong> as proof of delivery.<\/li>\n
  • A clear photo of the item<\/strong> to be returned or exchanged, ensuring it is unused and in its original condition<\/strong>.<\/li>\n<\/ul>\n\n
    \n\n

    \n5. Important Notes\n<\/h2>\n
      \n
    • All items that are sealed in their original box<\/strong> must be returned sealed and in the original packaging<\/strong> to be accepted for a refund.<\/li>\n
    • If your item is incorrect or damaged during transit<\/strong>, please contact us immediately via WhatsApp<\/strong>: \ud83d\udcf2 +201009070150\n (Mention your order number<\/strong> and attach a photo of the item<\/strong> and the shipping label<\/strong> to speed up the process.)<\/li>\n<\/ul>\n\n
      \n\n

      \n6. Additional Inquiries\n<\/h2>\n

      \nFor any other questions or concerns, please contact us via email: \ud83d\udce7 support@ann-gallery.com<\/strong>\n<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

      Refund & Returns Policy 1. Not Satisfied With Your Purchase? If … <\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-3046","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/ann-gallery.com\/ar\/wp-json\/wp\/v2\/pages\/3046","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ann-gallery.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ann-gallery.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ann-gallery.com\/ar\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/ann-gallery.com\/ar\/wp-json\/wp\/v2\/comments?post=3046"}],"version-history":[{"count":10,"href":"https:\/\/ann-gallery.com\/ar\/wp-json\/wp\/v2\/pages\/3046\/revisions"}],"predecessor-version":[{"id":3072,"href":"https:\/\/ann-gallery.com\/ar\/wp-json\/wp\/v2\/pages\/3046\/revisions\/3072"}],"wp:attachment":[{"href":"https:\/\/ann-gallery.com\/ar\/wp-json\/wp\/v2\/media?parent=3046"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}